Mommy, what’s a cashier?


Young mother talking with daughter during yoga exerciseA few years ago I wrote the $15 Minimum Wage Paradox.  The net of the article is if labor rates get above $15 per hour, I can replace unskilled labor with technology.  Many used the “self checkout” argument to debate my finding. The “self checkout” argument is valid! However, my debaters failed to comprehend that the $15 per hour employee is NOT replaced with automation. The BUSINESS PROCESS of ordering and getting food is so fundamentally changed that there is no need for the cashier at all.

Here are two examples. Both are cost justified once labor rates exceed the $15 per hour threshold.

The Grocery Store Experience:

In a grocery store, I need the butcher. I need the florist. I need the produce specialist. I need the stock boy.  This is not about if I need the CASHIER or not. No! No! I don’t need the checkout lanes ! I simply get everything I want and when my grocery cart or bag leaves the green zone, it scans everything in said cart or bag and debits a bank account in less than a second. That bank account could be yours or a charity or a government agency.

It gets better . . .

Since Amazon knows everything I buy, when I buy, how I buy they can buy for me.  Zero clicks !

The Health App

Your Health App on your iPhone replaces ALL food apps including Dominoes, Chick-Fil-A, Grubhub, etc. All mentioned PROVIDERS still write code but they no longer need to give away chicken sandwiches to get you to download their app. Your one and only Health App is the only customer of the Chick-Fil-A sub-app or feature or processes (synonyms). When you are ready to eat, your iPhone is ready to help. It does so in the most elaborate ways including but not limited to:

  1. If alone, it finds your top choice for you and simply instructs you on how to get your food. This may or may not require you to move. BTW, since it knows your calendar better than you, it may instruct you to walk!
  2. Keeps up with everything! Every calorie is cataloged with metadata which includes your location, time of date, how you were feeling, who you talked to just before eating, what you did after eating, ETC.! It takes all of this #bigdata and makes sense of it for you and your health.
  3. Encourages you to eat better
  4. Adjusts constantly for YOU to daily specials, coupons, deals, etc.
  5. Shares your information with your physician, coach, etc.
  6. Eliminates ALL spam on your iPhone from restaurants (ALL!)

2 things should really stand out in the Health App example:

  1. At no time is a cashier needed. Bottom line, cashiers add ZERO value to the process of ordering and getting food in a technology driven world. Hence the title, “Mommy, what’s a cashier?”. The unskilled labor force on planet Earth is as extinct as the dinosaurs. Not right now, BUT in your lifetime.
  2. The value that the HEALTH APP creates for FREE is so powerful that NOTHING can compete with it. As good as the Chick-Fil-A app can be, it can NEVER rent space on the most desired real estate on the planet –> your iPhone. All apps will serve a master. That master is APPLE! Your APPLE phone and iTV (bye bye Comcast!) will interface with EVERY app that is relevant to YOU on your behalf. You will have WAY FEWER APPS on your phone in the future NOT more.

If you need help with all of this phenomenal technological change happening all around you, I’d love to help you with your particular situation. Simply click here –> BE BRAVE!


Author: John Rector

John Rector is an AI Futurist who predicted the next word in business™, starting with his notable paper from 2015, "Mommy, What's a Cashier?" Drawing upon 40 years of experience in the practical applications of high technology, he assists clients in converting uncertainty into strategic advantages within a one-to-six-year framework. With leadership roles including IBM executive and co-founder of e2open, he has a diverse and impactful background. In the AI sector, he has set benchmarks through his contributions to Mind Media Group and Florrol, pioneering AI-based services and content generation. His investment initiative, Waterway Ventures, is committed to advancing promising AI startups. His creative ventures include founding Bodaro and graphic design studio Palm ❤️. In education, he has launched Nextyrn, which uses AI for personalized learning experiences, and in art, he leads Potyn, an initiative using AI to create bespoke pieces. His ever-expanding portfolio features companies like Nozeus, Infinia, Blacc Ink, and Maibly. Operating from Charleston, SC, his current focus involves partnering with individuals and enterprises to develop innovative business models and processes for the rapidly approaching age of AGI.

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