Entrepreneur
As execution becomes cheap, deciding what deserves attention becomes valuable. Software can process thousands of payments, records, messages, and updates. Artificial intelligence can interpret less structured work and act across a wider range of variation.
Software companies often claim to eliminate the need for a dashboard by sending notifications instead. You no longer have to visit the system. The system comes to you. This can be convenient. It can also
Continue readingNotifications Are Just a Dashboard Broken Into Pieces
The chat window may be remembered as one of the great transitional interfaces. It gave ordinary people access to machine intelligence without asking them to program a workflow. Describe an outcome, ask a question, provide
The history of software can be understood as a progression in what the human must specify. First, we specified the steps. Then, we specified the outcome. Next, the system will predict which outcome is needed
Continue readingThe Progression From Instructions to Prediction
Software companies know how to measure labor saved. Time per task. Transactions per employee. Cost per ticket. Orders per operator. Reports produced per week. These measures reveal execution efficiency. They do not tell us whether
The easiest way to imitate absorption is to hide the interface. Remove the controls. Suppress notifications. Make decisions automatically. Tell users the system is intelligent enough to handle everything. The process becomes less visible. Attention
Attention is expensive, but that does not make attention the enemy. The purpose of absorption is not to create a life in which nothing demands consciousness. It is to protect consciousness for the moments in
People sometimes explain the smartphone's success with a subtle observation. On a desktop browser, we click and then scroll. On a phone, we scroll and then click. It is a useful description of how the
Continue readingThe Smartphone Did Not Win Because We Scroll First
The digitally savvy are comfortable with technology. They consider technology to be an integral and necessary part of life. They are quick to adopt new features and functions. They quickly migrate to easier softer ways