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John Rector

John Rector

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Tag: dysphoric touch points

Cat Links Business Advice, Social Media

Touchpoint Epiphany: AFFINITY

Posted on March 12, 2017 jsrector

In every journey, touchpoints range in emotional responses from euphoric to dysphoric. I was mapping a “gates open” process when the question popped into my thoughts: “Why do concert go’ers put up with this body-scanning-purse-searching

Continue readingTouchpoint Epiphany: AFFINITY

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